Clothever Refund and Returns Policy
Clothever, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward Refund and Returns Policy to make your shopping experience worry-free.
Returns Process:
1. Initiating a Return:
- Contact our Customer Service team within 30 days of receiving your order to initiate a return.
- Items must be unused, in their original packaging, and in the same condition as received.
2. Return Authorization:
Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to proceed.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a Clothever error.
- We recommend using a trackable shipping service to ensure safe delivery.
Refund Processing:
- Upon receiving the returned item, we will process a refund for half of the original payment within 7-10 business days.
- Refunds will be issued to the original payment method.
Exchanges:
We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Contact Us:
For any questions or assistance with returns, feel free to contact our Customer Service team at clothevers@gmail.com
Clothever values your satisfaction and aims to make your shopping experience enjoyable and hassle-free.
