Refund and Returns Policy

Clothever Refund and Returns Policy

Clothever, we strive to ensure your satisfaction with every purchase. If for any reason you are not completely satisfied with your order, we offer a straightforward Refund and Returns Policy to make your shopping experience worry-free.

Returns Process:

1. Initiating a Return:

  • Contact our Customer Service team within 30 days of receiving your order to initiate a return.
  • Items must be unused, in their original packaging, and in the same condition as received.

2. Return Authorization:

Once your return request is approved, you will receive a Return Authorization (RA) number and instructions on how to proceed.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to a Clothever error.
  • We recommend using a trackable shipping service to ensure safe delivery.

Refund Processing:

  • Upon receiving the returned item, we will process a refund for half of the original payment within 7-10 business days.
  • Refunds will be issued to the original payment method.

Exchanges:

We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Contact Us:

For any questions or assistance with returns, feel free to contact our Customer Service team at clothevers@gmail.com

Clothever values your satisfaction and aims to make your shopping experience enjoyable and hassle-free.

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